Intrac

ONLINE TENNIS COURT BOOKINGS – MAY 2022

Our Courts – Frequently Asked Questions – please read!

  • To book a court for tennis please select a time above on the calendar – minimum 1 hour bookings
  • June 2022 casual booking calendar becomes available online at 4pm on Friday 27th May, 2022
  • You can log in with your first name only and email address once you have selected your start time and finish time.
  • If you don’t have an account with us, there is an option to create an account after start and finish times have been selected.

    Terms and conditions of play apply

    Cancellations?

  • Phone and email requests within 24 hours of your booking start time will not be processed & is a forfeiture of fees paid, noted in the terms and conditions agreed to
  • You can cancel your booking online on our website 24 hours or more before your booking start time without forfeiting fees paid via the “View my current bookings” option listed under “Your Options” on the right hand side of the calendar on the “Book a Court” page you are currently on.

    Booking Alterations?

  • you can alter your booking online on our website 24 hours or more before your booking start time without forfeiting fees paid via the “View my current bookings” option listed under “Your Options” on the right hand side of the calendar on the “Book a Court” page you are currently on.
  • To alter, simply cancel your booking first, the system will create a credit equal to the value of your booking on your profile and then reuse that credit to rebook another time.

    Extra time on court?

  • Our courts are a user pay system and allocated by time.
  • If the court is free after you, you still have to book the court, it is not free to use.
  • Players who decide to stay on court past their allocated booking time should book that extra time online first before proceeding.
  • If not booked, we will invoice you for extra time used in half hour segments.
  • Please read our terms and conditions supplied to you when booking online, before making a booking with us.
  • Booking times are monitored daily by the Camperdown Tennis team and CCTV, and we will issue invoices to customers found to use the courts past their allocated booking time.

    PIN?

  • Camperdown Tennis is an automated centre and you will need your unique door PIN to access the main gate and court gates for casual bookings.
  • Your PIN is unique to your account and remains the same at all times.
  • Your PIN is a 6 charachter combination that is in the format of *XXXX# with the X being a numerical digit. Your PIN will only grant you access up to 10 minutes prior to your booking start time.
  • Your account must be paid for your PIN to work.
  • You can find your PIN by clicking “View my current bookings” above, located to the right side of the booking calendar.

    Court information?

  • We have 6 artificial grass tennis courts.
  • Courts 1, 2 & 3 are tennis only.
  • Courts 4, 5 & 6 are multi purpose courts and can be booked for various sporting activities including tennis, futsal and hockey.
  • Our online tennis court booking system has been updated recently and will not allow you to book a court if you leave 30 minute gaps between bookings.
  • All tennis bookings are done online.
  • We do not take casual tennis bookings over the phone or on email. Our terms and conditions need to be read and agreed to online before any booking is made.
  • To book tennis on courts 1 to 6, book on above online casual bookings calendar at any time (where available)
  • To book courts 4, 5 or 6 for hockey or futsal, please email us with requests, as we have to book extra setup time to change our courts from tennis to hockey/futsal and back again around your booking request.